Frequently Asked Questions
Everything you need to know about your Vastra Shop experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days for domestic orders, while international deliveries may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
Vastra Shop accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Klarna and Afterpay.
Can I change or cancel my order after it's placed?
Orders are processed quickly, but we have a 1-hour window for any changes or cancellations. Please contact our support team immediately if you need to modify your order.
Are your fabrics sustainably sourced?
We are committed to ethical fashion. Over 60% of our current collection is made from organic cotton or recycled materials, and we aim to reach 100% by 2025.